Professor of Practice Management and Organizations, Ross School of Business
Human Capital: Teams, Unions, and Change Management
What You'll Learn
- Design and manage teams with a focus on diversity, equity, inclusion, and belonging (DEIB)
- Compare and contrast the roles of HR and labor relations within the context of unionization
- Develop strategies for effective change management grounded in contemporary HR models and theories
- Examine the dynamics of employer-employee relationships
2 Modules
10 Hours
5 hrs per module (approx.)
Rating
About Human Capital: Teams, Unions, and Change Management
With “Human Capital: Teams, Unions, and Change Management,” you’ll learn how to transform the way you manage teams and understand human resources. Dive into a comprehensive journey that emphasizes the importance of diversity, equity, inclusion, and belonging within the workplace and equips you with the essential tools to manage diverse teams effectively. This course uniquely bridges the gap between HR and labor relations in unionized environments, comparing and contrasting their roles to give you a holistic understanding of workplace dynamics.
Additionally, you will develop innovative change management strategies grounded in contemporary HR models and theories. Learn to navigate and influence employer-employee relationships, leveraging humor and negotiation to foster a positive and productive work environment. With a focus on practical application and current industry practices, this course prepares you not just to meet but to exceed the challenges of the modern workforce. Embrace the opportunity to become a catalyst for change and a champion of inclusive, effective team management.
This is the third course in “Extraordinary Human Capital Management,” a course series for human resource professionals interested in advancing their skills to align with organizational and employee needs.
Skills You'll Gain
- Change Management
- Human Capital
- Labor Relations
- Negotiation
- Team Management
- Union Relationship Management
- Workplace Diversity
What You'll Earn
- Certificate of Completion:
- Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Welcome Message
Welcome to Human Capital: Teams, Unions, and Change Management, the third course in the Extraordinary Human Capital Management series. In this course, you will gain practical skills to design and manage diverse and inclusive teams, explore the roles of HR and labor relations in unionized workplaces, and develop strategies for effective change management. Through real-world scenarios, you will experience team dynamics and negotiation techniques that foster positive work environments.
This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.
Course Schedule
Module 1: The Way Work Gets Done
- Video: Introduction to Extraordinary Human Capital Management
- Reading: Syllabus
- Reading: Help Us Learn More About You!
- Discussion Prompt: Meet Your Fellow Global Learners
- Video: The Way Work Gets Done - Team Creation and Engagement
- Video: Recruitment for Teams & DEIB
- Reading: Zappos Strategic HR
- Video: Introduction to Vignettes
- Reading: Vignette: The Business of Archaeology
- Discussion Prompt: The Business of Archaeology Discussion
- Reading: Debrief with Dr. Richard Redding
- Video: Debrief: The Business of Archaeology
- Discussion Prompt: Your Best Team Ever
- Video: Move to The Renaissance Center
- Video: Interview with Betsy Hemming
- Video: Qualities of a Great Team And Team Empowerment
- Video: Change is Hard
- Video: Interview with Gretchen Spreitzer
- Reading: (Optional) Explaining How Survivors Respond to Downsizing: The Roles of Trust, Empowerment, Justice, and Work Redesign
- Discussion Prompt: Steps for Change
- Video: Debrief: Betsy Hemming & Gretchen Spreitzer Interviews
- Reading: Introduction to the Gamut Workbook
- App Item: Learning Journal: Module 1 Reflection
Module 2: Teams, Unions, and Partners
- Video: Unionization, People Focus & Engagement
- Reading: You may have heard of the 'union boom'. The numbers tell a different story
- Video: Relationships and Closing the Social Distance
- Reading: How to Help Superstar Employees Fulfill Their Potential
- Reading: Vignette: Not Me Boss, Not Me!
- Discussion Prompt: Not Me Boss, Not Me! Discussion
- Video: Debrief: Not Me Boss, Not Me!
- Reading: (Optional) Negotiating High Performance-Focused Partnerships
- Reading: Content Warning: Split Second Friend
- Reading: Vignette: Split Second Friend
- Discussion Prompt: Split Second Friend Discussion
- Video: Debrief: Split Second Friend
- Video: Module 2 Summary
- App Item: Learning Journal: Module 2 Reflection
- Reading: Post-Course Survey
Grading Policy
Course materials and assignments are self-paced. Learners must earn an overall grade of 80% to pass. Grades are based on two quizzes worth 50% each. Reflection, discussion prompts, and learning journal activities support engagement but are ungraded. A pre-assessment is ungraded; a post-assessment in Course 5 is graded for series certificate completion.
Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.
Intermediate Level
A bachelor’s degree is recommended, but learners with 3-5 years of job experience in any field can enroll without a degree.
