Clinical Assistant Professor of Law
Feedback Loops: Vertical Feedback
What You'll Learn
- Become skilled at “managing up” and improve the feedback you provide your boss, teacher, mentor, coach, or other kind of supervisor
- Become skilled at “managing down” and improve the feedback you provide your employees, students, mentees, players, or other people you supervise.
- Improve how you receive feedback, both from people you supervise and from people who supervise you.
4 Modules
16 Hours
4 hrs per module (approx.)
Rating
About Feedback Loops: Vertical Feedback
Hierarchies are everywhere. They’re at work. They’re at school. They’re inside our families, teams, and social networks. This second course in the "Feedback Loops" specialization will help you provide meaningful feedback to people both above and below you in a wide range of important organizational (and relational) structures.
Skills You'll Gain
- Coaching
- Communication Strategies
- Constructive Feedback
- Emotional Intelligence
- Leadership Development
What You'll Earn
- Certificate of Completion:
- Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Welcome Message
Welcome to Feedback Loops: Vertical Feedback, the second course in the Feedback Loops: How to Give and Receive High-Quality Feedback specialization. This course focuses on feedback across hierarchies, helping you communicate effectively with supervisors and those you supervise. You will learn practical tools for managing up and down, strengthening relationships, and improving performance within structured organizations and teams.
This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.
Course Schedule
Module 1: We’re Glad You’re Here
- Video: "We're Glad You're Here"
- Reading: Meet Professor Barry
- Reading: Teaching Style and Resources
- Reading: Syllabus: Vertical Feedback
- Reading: Glad-Wish-Never: "We're Glad You're Here"
- Discussion Prompt: Glad-Wish-Never: We're Glad You're Here
- Video: Vertical-Horizontal Team
- Reading: Pre-Course Survey
- Graded Assignment: Low-Stakes Practice 1
- Video: Feedback Lab: Feedback Manifesto
- Reading: Feedback Lab: Feedback Manifesto
- Reading: Introduction to the Gamut Workbook Tool
- App Item: Feedback Lab: Feedback Manifesto
- Reading: Feedback Manifesto
- Discussion Prompt: Feedback Manifesto
- Graded Assignment: Low-Stakes Practice 2
- Reading: Remote Feedback: Check-In
- Discussion Prompt: Remote Feedback: Check-In
- Discussion Prompt: Recap
- Reading: Edit Our Edits
- Reading: Competence and Warmth (and Expectations)
- Discussion Prompt: Competence and Warmth (and Expectations)
Module 2: Lonely at the Top
- Video: Lonely at the Top
- Graded Assignment: Low-Stakes Practice 1
- Video: Feedback Lab: Upward Appreciation
- Reading: Feedback Lab: Upward Appreciation
- App Item: Feedback Lab: Upward Appreciation
- Reading: Highlight Reels: Above
- Discussion Prompt: Highlight Reels: Above
- Graded Assignment: Low-Stakes Practice 2
- Video: Résumé Feedback
- Video: T-Shaped
- Video: Revision and Development
- Video: Feedback Lab: 6-60-6
- Reading: Feedback Lab: 6-60-6
- App Item: Feedback Lab: 6-60-6
- Video: Cover Letter Feedback
- Video: A Show of Hands
- Video: Reality Testing
- Video: Feedback Lab: Conversation Starter
- Reading: Feedback Lab: Conversation Starter
- App Item: Feedback Lab: Conversation Starter
- Discussion Prompt: Recap
Module 3: More Valuable Than Money
- Video: More Valuable Than Money
- Video: Feedback Lab: Family Feedback
- Reading: Feedback Lab: Family Feedback
- App Item: Feedback Lab: Family Feedback
- Graded Assignment: Low-Stakes Practice 1
- Video: Terms and Techniques: Impostor Syndrome
- Video: Phenomenon-->Experience-->Syndrome
- Video: Fortifying Feedback
- Video: Feedback Lab: Feedback Fixes
- Reading: Feedback Lab: Feedback Fixes
- App Item: Feedback Lab: Feedback Fixes
- Reading: Highlight Reels: Below
- Discussion Prompt: Highlight Reels: Below
- Graded Assignment: Low-Stakes Practice 2
- Discussion Prompt: Recap
Module 4: Going Negative
- Video: Going Negative
- Video: Novices vs Experts
- Video: Negative Demand
- Graded Assignment: Low-Stakes Practice 1
- Video: Feedback Lab: Feedback Traps
- Reading: Feedback Lab: Feedback Traps
- App Item: Feedback Lab: Feedback Traps
- Video: Impostor Upside
- Video: Fraud and Fuel
- Video: Burdens and Benefits
- Video: Feedback Lab: Reframing Fraud
- Video: Confident Humility
- Video: Chance to Be Useful
- Reading: Threat→Challenge
- Discussion Prompt: Threat→Challenge
- Video: Caveat and Continuation
- Graded Assignment: Low-Stakes Practice 2
- Discussion Prompt: Recap
- Reading: Post-Course Survey
Grading Policy
Successful completion of all required assessments results in a passing grade. Learners must earn an overall score of 80% or higher to pass the course. Final grades are calculated cumulatively based on module reviews, each worth 25% of the final grade. Low-stakes practice quizzes are ungraded and do not count toward the final grade.
Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.
Beginner Level
No prior experience required
