Associate Professor of Information
Managing a Diverse and Inclusive Workplace for Public Libraries
What You'll Learn
- Definition and types of diversity
- Multifaceted Aspects of diversity
- Management solutions for an inclusive and diverse workplace
- Organizational changes to support diversity
3 Modules
21 Hours
7 hrs per module (approx.)
About Managing a Diverse and Inclusive Workplace for Public Libraries
Learn management skills to support workplace diversity and inclusion in a public library setting.
You will learn about theories and frameworks that explain the underlying mechanisms of the impacts of diversity and learn how to understand and address the needs of women and underrepresented minorities (e.g. race, color, national origin, religion, sex, gender identity, marital status, age, sexual orientation, and citizenship).
You will learn how employment practices such as recruitment, selection, promotion, salary, training and development impact an organization’s ability to attract, retain, and manage a diverse workforce.
Lastly, you will recognize what organizational changes can be made to help organizations maximize the potential of all workers.
Skills You'll Gain
- Diversity Equity & Inclusion Initiatives
- Diversity Equity & Inclusion Policies
- Diversity Management
- Diversity Training
- People Management
- Training & Development
- Workplace Diversity
- Workplace Inclusivity
What You'll Earn
- Certificate of Completion:
- Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Welcome Message
Welcome to Managing a Diverse and Inclusive Workplace for Public Libraries, a course focused on understanding diversity, inclusion, and organizational change in library settings. Learners explore theories of diversity, bias, recruitment, retention, and inclusive workplace practices. This course is part of the Public Library Management series.
This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.
Course Schedule
Module 1
- Introduction: What is Diversity?
- Video Quiz 1: What is Diversity? (2 Questions)
- Benefits of Diversity
- Video Quiz 2: Benefits of Diversity (2 Questions)
- Challenges of Diversity
- Video Quiz 3: Challenges of Diversity (2 Questions)
- Lesson 1 Reflections
- Lesson 1 Quiz (10 Questions)
- Discussion
- Discussion Participation (1 Question)
Module 2
- Introduction: Attraction, Selection, and Attrition
- The Attraction Process
- Video Quiz 1: The Attraction Process (2 Questions)
- The Selection Process
- Video Quiz 2: The Selection Process (2 Questions)
- The Attrition Process
- Video Quiz 3: The Attrition Process (2 Questions)
- Lesson 2 Reflections
- Lesson 2 Quiz (10 Questions)
- Discussion
- Discussion Participation (1 Question)
Module 3
- Introduction: Lewin’s Change Theory
- Lewin’s Change Theory: Unfreezing
- Video Quiz 1: Unfreezing (2 Questions)
- Lewin’s Change Theory: Change
- Video Quiz 2: Facilitating Change (2 Questions)
- Lewin’s Change Theory: Refreezing
- Video Quiz 3: Refreezing (2 Questions)
- Lesson 3 Reflections
- Discussion
- Discussion Participation (1 Question)
- Peer Review Writing Assignment (1 Question)
Grading Policy
Learners must earn an overall grade of 80% to pass. The course grade is based on Video Quizzes (20%), End-of-Lesson Quizzes (30%), Discussion Participation (20%), and Peer Assessment (30%).
Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.
Beginner Level
Access to a public library community.
