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Feedback Loops: Horizontal Feedback

What You'll Learn

  • Improve how you give feedback to coworkers, classmates, teammates, friends, and other peers
  • Improve how you receive feedback from coworkers, classmates, teammates, friends, and other peers
  • Discover the optimal balance of formal and informal feedback
4 Modules
8 Hours
2 hrs per module (approx.)
Rating

About Feedback Loops: Horizontal Feedback

What’s the best way to give and get feedback from a coworker? How about from a classmate, teammate, or friend? These and other horizontal feedback opportunities can sometimes cause a lot of anxiety, jealousy, bitterness, and misinformation. This course will help you avoid those pitfalls and turn peer feedback into a source of mutually beneficial improvement.

Skills You'll Gain

  • Collaboration
  • Communication Strategies
  • Conflict Resolution
  • Constructive Feedback
  • Emotional Intelligence
  • Teamwork

What You'll Earn

Certificate of Completion:
Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Experience Type
100% Online
Format
Self-Paced
Platform
Coursera
Welcome Message

Welcome to Feedback Loops: Horizontal Feedback, the third course in the Feedback Loops: How to Give and Receive High-Quality Feedback specialization. This course focuses on peer-to-peer feedback in workplaces, classrooms, and teams. You will learn practical strategies to reduce tension, avoid common pitfalls, and transform feedback among equals into a constructive, trust-building process that supports shared growth and continuous improvement.

This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.

Course Schedule

Module 1: Quick and Clear

  • Reading: Meet Professor Barry
  • Reading: Teaching Style
  • Reading: Syllabus: Horizontal Feedback
  • Reading: Pre-Course Survey
  • Video: Quick and Clear
  • Video: PeerForward
  • Reading: Peer Courts
  • Reading: Glad-Wish-Never: Peer Feedback
  • Discussion Prompt: Glad-Wish-Never: Peer Feedback
  • Graded Assignment: Low-Stakes Practice 1
  • Video: Feedback Lab: Board of Directors
  • Reading: Feedback Lab: Board of Directors
  • Reading: Introduction to the Gamut Workbook Tool
  • App Item: Feedback Lab: Board of Directors
  • Graded Assignment: Low-Stakes Practice 2
  • Discussion Prompt: Recap
  • Reading: Edit our Edits

Module 2: Braintrust

  • Video: Fellow Storytellers
  • Video: No Authority
  • Reading: Restraint
  • Discussion Prompt: No Restraint
  • Graded Assignment: Low-Stakes Practice 1
  • Video: Feedback Lab: Braintrust
  • Reading: Feedback Lab: Braintrust
  • App Item: Feedback Lab: Braintrust
  • Reading: Highlight Reels: Braintrust
  • Discussion Prompt: Highlight Reels: Braintrust
  • Graded Assignment: Low-Stakes Practice 2
  • Reading: Recap

Module 3: The Cost of Conformity

  • Video: The Cost of Conformity
  • Reading: Comical Conformity
  • Graded Assignment: Low-Stakes Practice 1
  • Video: Group Polarization
  • Video: New People, New Ideas, New Solutions
  • Video: Feedback Lab: Radically Inclusive
  • Reading: Feedback Lab: Radically Inclusive
  • App Item: Feedback Lab: Radically Inclusive
  • Graded Assignment: Low-Stakes Practice 2
  • Discussion Prompt: Recap

Module 4: Density and Intensity

  • Video: Density
  • Graded Assignment: Low-Stakes Practice 1
  • Video: Intensity
  • Video: Density-Intensity Tradeoffs
  • Video: Feedback Lab: Nimble Network
  • Reading: Feedback Lab: Nimble Network
  • App Item: Feedback Lab: Nimble Network
  • Reading: Rivalries Reconsidered
  • Discussion Prompt: Rivalries Reconsidered
  • Graded Assignment: Low-Stakes Practice 2
  • Discussion Prompt: Recap
  • Reading: Post-Course Survey
Grading Policy

Successful completion of all required assessments results in a passing grade. Learners must earn an overall score of 80% or higher to pass the course. Final grades are calculated cumulatively across four module reviews, each worth 25% of the total grade. Low-stakes practice activities are ungraded and do not count toward the final grade.

Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.

Beginner Level

No prior experience required

Enrollment Options

Individuals

This experience is available to individual learners on the following platforms:

U-M Community

Students, faculty, staff, and alumni of the University of Michigan get free access.

Organizations

Special pricing and tailored programming bundles available for organizational partners.

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Coursera

  • Hosts online courses, series, and Teach-Outs from Michigan Online
  • Enroll and preview courses anytime
  • May earn a non-credit certificate from Coursera

edX

  • Hosts online courses and series from Michigan Online
  • Many offer a free (limited) audit option
  • May earn a non-credit certificate from edX

For more information visit the What are Coursera and edX? FAQ section

Reviews and Ratings

4.8

5 Ratings from Coursera

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