Healthcare Quality Improvement and Decision-Making

Driving meaningful change requires healthcare leaders who can identify the key decisions necessary to turn these goals into reality. “Healthcare Quality Improvement and Decision-Making” gives you the tools to develop quality improvement initiatives and drive a culture of safety and high reliability in healthcare organizations. You'll master key concepts around quality improvement and learn to think decisively about developments within your organization, team, and healthcare more broadly. Additional key concepts include a culture of safety, where you will dive into key methodologies to ensure that, as a leader, you are developing a welcoming and innovative environment. The course features a range of activities designed to help you apply your learning, including creating project charters, analyzing errors in a healthcare case study, exploring the most efficient project management methods, and conducting a plan-do-study-act analysis. Through applied learning, case study application, and culture of safety learning, you'll sharpen your ability to question, plan, and improve quality effectively in the healthcare sector.

This is the third course in “Leadership for Healthcare Professionals” Specialization, a course series designed to help professionals in all healthcare roles sharpen their leadership skills and advance their careers.