Evaluating Designs with Users


When designing systems that work for users, there is no substitute for watching them try to use the system to see what works and what doesn’t.

In this UX course, you will learn how to design and conduct tests with users that will tell you how effective your design is for helping users do what they need to do, and how they feel about using your system.

This course is part of the User Experience (UX) Research and Design specialization offered on Coursera.

What you'll learn:

Identify different approaches to user testing and their appropriate use
Understand how to design an effective user test
Understand how to run an effective user test to get the most information possible out of each encounter
Analyze and report on user testing


  • Mark W. Newman

    Mark W. Newman

    Associate Professor, School of Information


3 out of 5 stars

November 16, 2019

This course is very interesting. It gives you an overview of how to run user tests. The workload is too much skewed towards the end of the course, which makes it a bit too hard to complete. There were some things missing in the materials, I think. For example, I didn't learn how to properly code critical events during user tests, so I had to just "figure out" what to write down. Qualitative data analysis was also not 100% clear, so I fell back on my intuition. Nevertheless, I found the skills in this course really valuable.

5 out of 5 stars

November 3, 2019


5 out of 5 stars

October 24, 2019

It was a great course n.n

5 out of 5 stars

August 31, 2019

Great for Understanding how to conduct usability testing, also given some great example that allows me to understand completely what the instructor means.