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Future of Work

Use the Three Pillars for Personal and Leadership Decisions

Professor George Siedel introduces the three pillar methodology for decision-making in careers and business.

Excerpt From

Transcript

0:09 in this module 0:10 i'm going to introduce you to the course 0:12 and also 0:13 provide an overview of the course this 0:16 course focuses 0:18 on these three pillars which are 0:20 important 0:21 in most forms of decision making the law 0:24 pillar 0:25 the strategy pillar and the ethics 0:27 pillar 0:28 and we're going to start by looking at 0:30 how these three pillars relate to 0:32 a personal decision and a leadership 0:34 decision but then we're going to focus 0:36 mainly 0:37 on how they relate to business decision 0:39 making 0:40 these three pillars by the way are built 0:44 on very solid theory based on the work 0:47 of these 0:48 philosophers sociologists and 0:50 naturalistic 0:51 philosophers a professor named tim forte 0:54 a friend of mine from indiana university 0:57 brought together 0:58 the work of these various philosophers 1:01 and scholars into what he calls the 1:04 tripartite 1:05 dialectic tripartite meaning three parts 1:09 dialectic meaning a dialogue so his work 1:12 focused very theoretically 1:13 on how these three parts dialogue 1:16 together 1:17 and that's all i'm going to say about 1:18 theory i know you'd like to hear a lot 1:20 more about it but 1:21 our focus is on very practical aspects 1:25 of the tripartite dialectic 1:28 and here's a game plan for this module 1:32 first of all i want to talk about a 1:35 couple of examples 1:36 that go beyond business just to 1:39 illustrate how 1:40 the three pillars apply in leadership 1:43 decision making 1:44 and personal decision making then we're 1:46 going to focus more specifically 1:48 on how the pillars relate to business 1:50 decision making 1:52 we're going to look at a big challenge 1:54 in using the three pillars 1:56 in business decision making specifically 1:58 the gap between the strategy and law 2:00 pillars 2:01 then we're going to talk about how you 2:02 can close the gap to achieve 2:04 competitive advantage i'll then cover 2:07 the organization of the course 2:09 and we'll look at a very useful 2:12 and practical business and legal 2:14 decision making tool 2:16 and finally i've got some comments on 2:18 developing a global mindset which is 2:20 important today in our global economy 2:23 so let's start with two decisions 2:28 one personal and one leadership the 2:30 personal decision 2:31 is this a friend is driving to your 2:34 house 2:35 and you decide to send a text to your 2:38 friend 2:38 which reads pick up pizza at pizza 2:41 express 2:42 you've suddenly developed a craving for 2:44 pizza you've ordered a pizza 2:46 a local pizza joint called pizza express 2:48 you want your friend to pick up the 2:49 pizza 2:51 the leadership decision is president 2:53 obama's decision to authorize the 2:55 operation 2:56 that resulted in bin laden's death 3:00 my question to you is how do these 3:02 decisions relate to 3:04 the three pillars so please hit pause 3:07 and jot down your thoughts on this how 3:10 do these two decisions one leadership 3:12 one personal 3:13 relate to the three pillars 3:17 let's start with the pizza decision so 3:20 the strategy pillar strategy involves 3:23 setting a goal 3:24 and developing plans to implement your 3:26 goal 3:27 so your goal obviously is to buy a pizza 3:30 and your 3:30 implementation plan is to ask your 3:32 friend to pick it up 3:34 the law pillar raises a legal question 3:38 what happens if your friend causes an 3:40 accident while reading your text 3:42 are you liable and then there's the 3:45 ethics pillar 3:46 even if you're not legally liable is 3:49 your strategic plan 3:50 ethical so those those are the 3:53 applications of the three pillars in 3:54 this case 3:55 and here's a little background on the 3:58 law pillar 3:59 we've got an actual case decided 4:01 recently 4:02 woman texts her friend who is driving 4:06 he reads the text he responds to the 4:09 text 4:10 then crosses the center line of the road 4:13 hits a motorcyclist and his wife 4:15 they are seriously injured and their 4:17 left legs 4:19 are both amputated so the husband and 4:22 wife 4:23 sue the driver and he settles the case 4:26 but they also sue the woman who sent the 4:28 text 4:29 so question what do you think the legal 4:31 answer to that is 4:32 hit pause and write down your answer if 4:35 you send a text to somebody 4:37 to a driver who injures somebody are you 4:39 liable 4:41 well this is what the new jersey court 4:42 decided the court said 4:45 yes a sender is liable if she quote 4:48 knew or had special reason to know that 4:51 the recipient would view the text while 4:53 driving and thus be distracted now in 4:56 this particular case 4:58 she was lucky she got off the hook the 4:59 court said she did not know or have 5:02 reason to know that the recipient would 5:04 be distracted 5:06 but this is the rule of law in 5:09 new jersey so given this relatively new 5:13 law 5:14 what would be your decision here 5:15 thinking within the three pillars 5:17 would you send the text or not and why 5:21 so again hit pause and write down your 5:23 answer 5:25 here's one analysis of course you still 5:28 have the same strategy acquire the pizza 5:31 but when you think about the law pillar 5:34 now that you know the law you have to 5:36 decide whether 5:38 legal liability is a concern for 5:40 instance you have to answer these 5:42 questions do you live in new jersey 5:45 will your state or country adopt a rule 5:48 similar to 5:48 new jersey down the road this is a new 5:50 emerging area of the law 5:53 would a judge decide that you knew or 5:55 should have known that your friend would 5:56 read the text while driving 5:59 and based on your analysis would you 6:01 change your strategic plan 6:03 by canceling the order or asking the 6:05 restaurant to deliver the pizza 6:07 so you've got those legal questions and 6:09 then the ethics pillar 6:11 what if you're certain that your plan 6:14 is legal what are the ethics of 6:17 texting your friend and placing both 6:19 your friend the driver 6:21 and others at risk by sending the text 6:24 so that's an example of how the three 6:26 pillars come into play 6:27 with a personal decision let's now look 6:30 at 6:30 president obama's leadership decision 6:33 his strategy 6:35 he decides to make the killing or 6:38 capture of bin laden the top priority 6:40 of our war against al qaeda the law 6:44 pillar 6:45 as a lawyer he realizes there are a 6:47 number of legal questions but even if he 6:49 weren't a lawyer wasn't a lawyer he 6:51 would probably 6:52 raise these questions anyway and so he 6:56 asks a top secret team of four lawyers 6:59 several legal questions for instance 7:02 does he have the right to authorize 7:04 a lethal mission to kill bin laden 7:07 does he have the legal right to delay 7:09 telling congress until after the mission 7:12 does he have the legal right to bury bin 7:14 laden at sea 7:17 and then the ethics pillar regardless of 7:19 whether his decision is legal or not 7:22 should he authorize the killing of bin 7:25 laden 7:26 so these two examples illustrate the 7:29 application 7:30 of three pillars thinking to a personal 7:33 decision 7:34 and a leadership decision and our in our 7:36 next segment 7:37 we're going to turn to applying the 7:40 three pillars 7:41 analysis to business decision making