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Influencing People without Authority

3-Course Series
36 hours
12 hours per course (approx.)

About Influencing People without Authority

Influence is a critical skill in today’s workplace, especially when you don’t have formal authority. In Influencing People without Authority, you’ll build practical skills to communicate effectively, give and receive feedback, and persuade others with confidence.

Through this Specialization, you’ll learn how to build relationships that strengthen your influence, apply persuasive communication techniques, and use feedback as a tool for growth. You’ll explore how to present ideas with clarity and impact, combine data with storytelling, and develop strategies to influence peers, managers, and stakeholders.

By the end of this Specialization, you’ll be able to:

Apply influence tactics to persuade others across teams and roles

Build strong professional relationships to increase trust and credibility

Give and receive feedback that supports growth and performance

Communicate ideas clearly through presentations and storytelling

Distinguish ethical influence from manipulation and respond effectively

This Specialization is designed for real-world application. You can use these skills right away—whether you're collaborating with peers, presenting ideas, or working to influence decisions without formal authority.

Applied Learning Project

You’ll engage with lectures, assessments, and guided activities that help you apply concepts to real workplace scenarios. In Influencing People, you’ll complete hands-on assignments to design strategies for influencing key stakeholders and plan how to respond to unwanted influence. In Feedback Loops: Feedback Fundamentals, you’ll work through exercises that help you identify ineffective feedback patterns, respond to unclear or biased feedback, and build self-feedback strategies. In Speaking and Presenting: Pitches and Persuasion, you’ll get the opportunity to reflect on your ideas through weekly discussions and, through assessments, you’ll learn to apply concepts like body language, storytelling, and optimism to strengthen your persuasive communication. By the end, you’ll have a set of repeatable communication and influence techniques you can use right away to build relationships, present ideas, and guide decisions.

Skills You'll Gain

  • Business Networking
  • Develop Networks
  • Advanced Negotiation
  • Critical Thinking
  • Negotiation
  • Negotiation Strategies
  • Business Negotiation
  • Leadership
  • Social Skills
  • Decision Making
  • Public Speaking Preparation
  • Communication Strategies
  • Constructive Feedback
Modality
100% Online
Format
Self-Paced
Subject
  • Business
  • Personal Development
  • Social Sciences
Platform
Coursera
Portrait of Scott DeRue
Scott DeRue

Former Edward J. Frey Dean, Stephen M. Ross School of Business

7 Learning Experiences

Portrait of Maxim Sytch
Maxim Sytch

Jack D Sparks-Whirlpool Corporation Research Professor of Business Administration and Professor of Management and Organizations, Stephen M Ross School of Business

7 Learning Experiences

Portrait of Patrick Barry
Patrick Barry

Director of Artificial Intelligence Initiatives

16 Learning Experiences

Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.

Enrollment Options

Individuals

This experience is available to individual learners on the following platforms:

U-M Community

Free access is only available to current U-M students, alumni, faculty, and staff.

Organizations

Special pricing and tailored programming available for organizational partners.

What are Coursera and edX?

Michigan Online learning experiences may be hosted on one or more learning platforms. Platform features may vary, including payment models, social communities, and learner support.

Coursera

  • Hosts online courses, series, and Teach-Outs from Michigan Online
  • Enroll and preview courses anytime
  • May earn a non-credit certificate from Coursera

edX

  • Hosts online courses and series from Michigan Online
  • Many offer a free (limited) audit option
  • May earn a non-credit certificate from edX

For more information visit the What are Coursera and edX? FAQ section

3 Courses in this series

  1. Free U-M Access Course

    Influencing People

    Develop skills to build influence without authority by using effective power dynamics, relationship strategies, and ethical persuasion techniques.

    based on 3,858 ratings
  2. Free U-M Access Course

    Feedback Loops: Feedback Fundamentals

    Build strong feedback skills to enhance personal growth and improve your relationships at work and beyond.

    based on 57 ratings
  3. Free U-M Access Course

    Speaking and Presenting: Pitches and Persuasion

    Learn to combine data, expertise, and vision to deliver compelling, persuasive pitches that resonate with your audience.

    based on 75 ratings

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