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Speaking and Presenting: Conversation Starters

What You'll Learn

  • How to incorporate a "little bit of mischief" to your presentations in a way that delights and informs your audience
  • How to use "mirroring" and follow-up questions to establish trust and build rapport
  • How to connect with people via the "language of common life"
  • How to reimagine the experience of starting a conversation with a stranger
4 Modules
12 Hours
3 hrs per module (approx.)
Rating

About Speaking and Presenting: Conversation Starters

This course will teach you how to build persuasive surprises into your presentations, the kind of surprises that will change how your audience sees a particular situation or proposal and then gets them talking—in a good way. It will also identify several techniques you can use to start (and maintain) your own conversations, whether with a big group, a small group, or even just one-on-one.

Skills You'll Gain

  • Business Networking
  • Public Speaking
  • Public Speaking Preparation

What You'll Earn

Certificate of Completion:
Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Experience Type
100% Online
Format
Self-Paced
Platform
Coursera
Welcome Message

Welcome to Speaking and Presenting: Conversation Starters, the third course in the Good with Words: Speaking and Presenting Specialization. This course focuses on helping you communicate more effectively by using unexpected language and thoughtful conversation strategies. You will learn how to create memorable messages, prioritize clarity over complexity, and build meaningful connections through practical speaking techniques applicable in professional and everyday settings.

This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.

Course Schedule

Module 1: Unexpected: Vocabulary

  • Video: Be Surprising, in a Convincing Way
  • Reading: Meet Professor Barry
  • Reading: Teaching Style and Resources
  • Reading: Syllabus
  • Reading: University of Michigan Survey
  • Reading: Community Engagement Rules
  • Video: E. M. Forster
  • Reading: Bill Gates—Microsoft, Mosquitos, and Malaria
  • Reading: Steve Jobs—Apple and Envelopes
  • Video: Un-Numb the Numbers
  • Reading: Un-Numb the Numbers (Optional)
  • Video: Include a Little Mischief
  • Reading: Popcorn
  • Reading: Ice Water (Richard Feynman)
  • Reading: (Optional) Chapter 5—Unexpected
  • Graded Assignment: Low-Stakes Practice
  • Reading: Speaking Stats ("Conversation Geography")
  • Discussion Prompt: Speaking Stats ("Conversation Geography")
  • Reading: Edit our Edits
  • Video: Babble
  • Video: Rip it Out
  • Video: Sojourner Truth
  • Reading: (Optional) Class Clips
  • Discussion Prompt: Recap
  • Graded: Week 1 Review

Module 2: Unexpected: Speaking Studies and Exercises

  • Video: Peek-a-Boo Pedagogy
  • Video: Star at Work
  • Video: Cautionary Note
  • Graded Assignment: Low-Stakes Practice
  • Reading: Speaking Exercise ("Supreme Surprise")
  • Discussion Prompt: "Supreme Surprise"
  • Reading: Storytime
  • Reading: Strive for Five
  • Discussion Prompt: Recap
  • Graded: Week 2 Review

Module 3: Conversation: Vocabulary

  • Video: Conversation
  • Video: Mrs. Bertha Flowers
  • Video: Warren Buffett
  • Reading: (Optional) Chapter 6—Conversation
  • Reading: Optional Resources: Class Clips
  • Graded Assignment: Low-Stakes Practice
  • Video: The Language of Common Life
  • Video: Kayaking
  • Video: Location. Location. Location
  • Reading: Setting the Stage Video
  • Discussion Prompt: Setting the Stage
  • Reading: Good Sentences, Good Speeches ("Broadway Theater")
  • Discussion Prompt: Good Sentences, Good Speeches ("Broadway Theater")
  • Discussion Prompt: Recap
  • Graded: Week 3 Review

Module 4: Conversation: Speaking Studies and Exercises

  • Video: Conversation Styles
  • Video: Conversation Starters
  • Video: Mirror Mirror
  • Graded Assignment: Low-Stakes Practice
  • Reading: Listen Up
  • Discussion Prompt: Listen Up
  • Graded Assignment: Low-Stakes Practice ("Listen Up")
  • Reading: Ideas + Emotions
  • Reading: Speaking Exercise ("Follow-up Questions")
  • Discussion Prompt: Follow-up Questions
  • Reading: Speaking Exercise ("Friendly Advice")
  • Discussion Prompt: Friendly Advice
  • Reading: Speaking Exercise ("Talking to Strangers")
  • Discussion Prompt: Talking to Strangers
  • Discussion Prompt: Recap
  • Discussion Prompt: Course Takeaways
  • Reading: Course Feedback
  • Reading: "Good with Words: Writing and Editing" and Michigan Online
  • Graded: Week 4 Review
Grading Policy

The course grade is based on four quizzes worth 25% each. To pass the course, learners must earn an overall score of 80% or higher. Practice quizzes and optional activities support learning but do not count toward the final grade.

Beginner Level

No prior experience required

Enrollment Options

Individuals

This experience is available to individual learners on the following platforms:

U-M Community

Students, faculty, staff, and alumni of the University of Michigan get free access.

Organizations

Special pricing and tailored programming bundles available for organizational partners.

What are Coursera and edX?

Michigan Online learning experiences may be hosted on one or more learning platforms. Platform features may vary, including payment models, social communities, and learner support.

Coursera

  • Hosts online courses, series, and Teach-Outs from Michigan Online
  • Enroll and preview courses anytime
  • May earn a non-credit certificate from Coursera

edX

  • Hosts online courses and series from Michigan Online
  • Many offer a free (limited) audit option
  • May earn a non-credit certificate from edX

For more information visit the What are Coursera and edX? FAQ section

Reviews and Ratings

4.6

71 Ratings from Coursera

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