Associate Professor of Management and Organizations
Leading Diverse Teams & Organizations
What You'll Learn
- Understand when and why diversity benefits teams and organizations.
- Design equitable organizational processes.
- Develop behavioral skills to promote inclusive team environment.
4 Modules
24 Hours
6 hrs per module (approx.)
Rating
About Leading Diverse Teams & Organizations
In this new course, you'll gain evidence-based knowledge and practical tools to help you design and lead diverse, equitable, and inclusive (DEI) teams and organizations. Whatever your background, and wherever in the world you may be, you’ll gain tools to accelerate your personal journey to lead diverse teams and organizations. This program is specifically designed to accommodate learners from different backgrounds (gender, race, country of origin, etc) as well as different starting knowledge points (new to the topic or social justice warriors). In the course, you’ll learn to better understand yourself and your personal identity in the workplace and gain new skills to identify privilege, implicit bias, and microaggressions in your organization and to take action as an active ally and change advocate. After hearing from experts representing a diverse array of real-world perspectives, you’ll understand best practices for equitable organizational processes and norms and inclusive behavioral practices in teams. Finally, you'll learn about best practices for organizational DEI strategy, including the role of metrics in DEI work and how DEI work can be integrated into the heart of an organization. At the end of the course, you’ll create a DEI action plan which you can apply to your own life and workplace.
Throughout the course, you'll:
- Describe the organizational benefits of diversity, equity, and inclusion
- Identify the conditions under which diversity is most likely to benefit teams and organizations.
- Deepen your understanding of different demographic differences and how identity, implicit bias, and structural inequalities impact workplace dynamics.
- Identify best practices for equitable organizational processes and norms.
- Incorporate important considerations for how to lead inclusive teams, including conflict management skills, group decision making best practices, and emotion regulation.
- Gain tools for the implementation of DEI strategies in organizations, including the architecture of DEI groups, the role of data and metrics, and tools to integrate DEI into the very heart of an organization.
Skills You'll Gain
- Diversity Equity & Inclusion Initiatives
- Diversity Management
- Diversity Training
- Ingenuity
- Leadership
- Workplace Diversity
- Workplace Inclusivity
What You'll Earn
- Certificate of Completion:
- Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Welcome Message
Welcome to Leading Diverse Teams & Organizations, a course focused on building the skills needed to design and lead fair, inclusive, and high-performing workplaces. You will explore how identity, bias, and mindset shape experiences at work, learn evidence-based practices for organizational fairness and team inclusion, and develop strategies for advancing diversity through metrics and accountability. The course culminates in a practical action plan you can apply to your own role and organization.
This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.
Course Schedule
Module 1: Diversity and Our Mindset
- Video: Course Introduction
- Video: Launch Your Own Journey
- Video: Week 1 Introduction
- Reading: Community Engagement Guidelines
- Reading: Pre-Course Survey
- Reading: Course Syllabus
- Reading: A Brief Introduction to the Action Plan Workbook
- Reading: Giving & Receiving Feedback
- App Item: Action Plan Workbook: Charting Your Personal Journey
- Video: The Diversity Bonus
- Reading: How Diversity Makes Us Smarter
- App Item: Action Plan Workbook: Why Diversity Matters
- Video: Identity at Work
- Reading: [Video] Identity Challenges at Work
- Reading: Intersectionality
- Reading: Black Experiences
- Reading: White Experiences
- Reading: Female Experiences
- Reading: Male Experiences
- Reading: Parental Experiences
- Reading: Global Experiences
- Reading: Disability Experiences
- App Item: Action Plan Workbook: Reflection on Personal Identity
- Video: A Growth Mindset
- Reading: [Video] A Growth Mindset
- Video: How Can Bias Impact My Decisions?
- Reading: Implicit Attitude Test
- Video: Addressing Unconscious Bias
- Discussion Prompt: [Optional] Thinking about Content
- Reading: An Overview of How to Develop a Growth Mindset
- Reading: [Video] Developing a Growth Mindset
- App Item: Action Plan Workbook: Reflecting on Your Own Diversity Mindset
- Video: Week 1 Recap & Action Plan Instructions
- App Item: Action Plan Workbook: Start Your Action Plan
- Discussion Prompt: [Optional] Share Your Thoughts about the Week
Module 2: Personal Diversity Challenges
- Video: Week 2 Introduction
- Ungraded Plugin: What is a Leader - Word Cloud
- Ungraded Plugin: Results: What is a Leader - Word Cloud
- Video: Why Bias Matters
- Video: How Bias Manifests in Structural Inequalities
- Reading: Why Stereotypes Matter
- Video: Different Types of Structural Inequalities
- Discussion Prompt: [Optional] Thinking about Content
- Reading: [Video] What is Privilege Demonstration
- App Item: Action Plan Workbook: Personal Privilege
- Reading: Privilege and Oppression
- Reading: [Video] Legos and the 4 I's of Oppression
- App Item: Action Plan Workbook: Bias, Stereotypes, and Inequality
- Video: Actions to Take to Become Anti-Bias
- Reading: [Video] Journeys in Anti-Bias: Anti-Racism
- Reading: Being an Ally
- Reading: [Video] 5 Tips for Being an Ally
- Discussion Prompt: [Optional] Thinking about Content
- Reading: [Video] How to Lead Tough Conversations
- Video: Skills for Difficult Conversations About Diversity and Bias
- Reading: [Video] Nonviolent Communication for Tough Conversations
- App Item: Action Plan Workbook: Conversation with a Friend
- Reading: [Video] Eliminating Microaggressions
- Reading: Scripts for Calling Out vs Calling In
- Reading: A Guide to Responding to Microaggressions
- Reading: Microinterventions for Microaggressions
- Reading: Worksheet Responses for Responding to Bias and Microaggressions
- App Item: Action Plan Workbook: Speaking Out Against Microaggressions
- Video: Week 2 Recap and Action Plan Instructions
- App Item: Action Plan Workbook: Week 2 Actions
- Discussion Prompt: [Optional] Share Your Thoughts about the Week
Module 3: Organizational Fairness
- Video: Week 3 Introduction
- Video: Diversity and Inclusion in Organizations
- Reading: [Video] Chief Diversity Officer at Ebay on Humanising D&I
- App Item: Action Plan Workbook: Analyze D&I Statements
- Video: An Introduction to Organizational Fairness
- App Item: Action Plan Workbook: Organizational Approaches to Fairness
- Video: Removing Bias in Personnel Decisions
- App Item: Action Plan Workbook: Recognizing Bias
- Reading: Building Inclusion and Fairness Systematically into Your Organization
- Reading: Achieving Meritocracy in the Workplace
- App Item: Action Plan Workbook: Weaving Inclusion and Fairness into Culture & Communication
- Reading: The Importance of Diversity Metrics
- Video: Introduction to Measuring and Publishing Diversity Metrics
- Reading: Measuring What Matters in Gender Diversity
- Reading: [Video] An Analytical Perspective on Diversity
- App Item: Action Plan Workbook: Diversity Accountability Structures
- Video: Week 3 Recap and Action Plan Instructions
- App Item: Action Plan Workbook: Week 3 Actions
- Discussion Prompt: [Optional] Share Your Thoughts about the Week
Module 4: Team Inclusion
- Video: Week 4 Introduction
- Reading: [Video] Inclusion at Work
- Reading: [Video] The Science of Inclusion
- Discussion Prompt: [Optional] Conversations about Inclusion
- Reading: Intersectionality and Inclusion
- Reading: Inclusion in the Remote Environment
- Reading: How to Have More Inclusive Meetings over Zoom
- Video: Designing & Leading Inclusive Teams
- Reading: Inclusive Team Leadership Readings & Video
- Reading: Toward Fair and Inclusive Meetings
- Discussion Prompt: Toward Fair and Inclusive Meetings Script Reflection
- App Item: Action Plan Workbook: Reflection on Inclusion in Your Current (or Previous) Team
- Video: Week 4 Recap and Action Plan Instructions
- Video: Leading Change in Your Organization
- App Item: Action Plan Workbook: Week 4 Actions
- Discussion Prompt: [Optional] Share Your Thoughts About the Week
- Video: Course Recap and Final Assignment Instructions
- App Item: Action Plan Workbook: Final Assignment
- Reading: Post-Course Survey
Grading Policy
Course materials are self-paced and remain open throughout the course. Learners must earn an overall grade of 80% or higher to pass and receive a certificate. The final quiz is worth 100% of your final grade.
Course content developed by U-M faculty and managed by the university. Faculty titles and affiliations are updated periodically.
Beginner Level
No prior experience required
What Learners Are Saying
In this ever-changing world, courses like "High Stakes Leadership: Leading in Times of Crisis," and "Leading Diverse Teams & Organizations," enlightened me with holistic knowledge and tools through which I will strengthen the foundations of my personal growth and skill…
Christina I. Iliou Learner in Greece
