Professor of Practice Management and Organizations, Ross School of Business
Emotional Intelligence: Cultivating Immensely Human Interactions
What You'll Learn
- Explore the possibility of being simultaneously more emotionally attuned and professional at work.
- Model how to deal with difficult or critical conversations and how to hold more productive conversations.
- Recognize and understand how information is conveyed in a non-verbal manner.
4 Modules
20 Hours
5 hrs per module (approx.)
Rating
About Emotional Intelligence: Cultivating Immensely Human Interactions
This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence. Professors Sanchez-Burks and Alexander teach a model that brings together all of the areas that are necessary to improve and take skills in the interpersonal space to the next level. People call these ‘soft skills’ when in fact they are the hardest part of great leadership and the biggest contributor to team success. Through theory, assessments, animated vignettes, and video clips, participants will be able to see themselves and others, as well as analyze their own and others’ behaviors. This is a skill-building course based on published research in multiple fields.
Skills You'll Gain
- Communication Strategies
- Emotional Intelligence
- Empathy
- Leadership
- Social Intelligence
- Social Skills
- Study Skills
What You'll Earn
- Certificate of Completion:
- Certificates of completion acknowledge knowledge acquired upon completion of a non-credit course or program.
Welcome Message
Welcome to Emotional Intelligence: Cultivating Immensely Human Interactions. This course explores the key components of emotional intelligence, helping you understand your abilities and improve personal and professional interactions. You will engage with research-based strategies to enhance self-awareness, self-management, social awareness, and relationship-building. Through practical exercises, quizzes, and reflections, learners will develop skills that translate into more successful collaborations.
This abbreviated syllabus description was created with the help of AI tools and reviewed by staff. The full syllabus is available to those who enroll in the course.
Course Schedule
Module 1: Self-Awareness
- Video: Using Social Emotional Intelligence to foster Immensely Human Interactions (IHIs)/Intro to faculty
- Reading: Syllabus
- Reading: Pre-Course Survey
- Video: The Science & Practice Behind SEI
- Video: A Practical Model of Social Emotional Intelligence
- Video: The Paradox of Acting “Professional”
- Video: Exercise #1: How well can you tune-in and tune-out...
- Reading: Are First Impressions Accurate?
- Ungraded Plugin: Animated Vignette: "Trouble with my team"
- Video: Introducing Assessment #1
- Reading: Self-Assessment: How Emotionally Intelligent Are You?
- Video: Self-Assessment Debrief
- Reading: The Case for Mindful Engagement
- Video: Using Social Emotional Intelligence to foster Immensely Human Interactions (IHIs)
- Ungraded Plugin: Animated Vignette: "Help for my colleague"
- Reading: Thin Slices & First Impressions
- Video: Insights from an Executive Guest Speaker: Sam Barnes
- Ungraded Plugin: Animated Vignette: "Welcome to the meeting"
- Reading: Welcome to the Meeting Debrief
- Video: Introducing Core Stories
- Reading: Personal Core Story Instructions
- Reading: Introduction to the Gamut Gallery
- Video: Happy Hour #1
- Video: Organizing your course reflections and insights you cannot afford to forget
- Reading: Introduction to the Gamut Workbook
- App Item: Week 1: Self-Awareness
Module 2: Self-Management
- Reading: Prep Work for a Later Exercise: Your Pitch
- Video: Emotional Complexity & Wisdom
- Reading: The ambivalent mind can be a wise mind: Emotional ambivalence increases judgment accuracy
- Reading: Innovation requires everyone in the band
- Reading: Your Pitch 2.0
- Ungraded Plugin: Animated Vignette: "Lost my temper with my team"
- Reading: How Successful People Stay Calm
- Reading: How Stress Can Shrink Your Brain
- Video: Resiliency through Social Emotional Intelligence
- Video: Self-Management Through Meditation
- Reading: Can 10 Minutes of Meditation Make You More Creative?
- Video: Meditation Exercise
- Video: Happy Hour #2
- Discussion Prompt: Meditation Practice
- Video: Organizing your course reflections and insights you cannot afford to forget
- App Item: Week 2: Self-Management
Module 3: Social Awareness
- Video: Accurately Reading Others
- Reading: How Well Do You Read Other People?
- Reading: The Expression and Recognition of Emotions in the Voice Across Five Nations
- Reading: What is Empathy and How is it Measured? + Empathy Quiz
- Video: Social Awareness
- Reading: Is Team Emotional Composition Essential for Virtual Team Members’ Well-Being?
- Reading: [Optional] Validating Emotional Attention Regulation as a Component of Emotional Intelligence
- Video: Emotional Aperture
- Reading: [Optional] How Leaders Can Optimize Teams’ Emotional Landscapes
- Reading: [Optional] Feeling Differently, Creating Together
- Ungraded Plugin: Animated Vignette: "Not reading the room"
- Reading: [Optional] EAM Assessment
- Reading: [Optional] Debrief EAM Test: Seeing the Forest (Not Just The Trees)
- Reading: Reading Group Emotions is Key to Transformational Leadership
- Reading: How Well Do You Know Your Team’s Emotional Landscape?
- Video: Insights from Executive Guest Speaker: Gerald Johnson
- Video: Field Activity
- Discussion Prompt: Coffee Shop or Other Public Place
- Video: Happy Hour #3
- Video: Organizing your course reflections and insights you cannot afford to forget
- App Item: Week 3: Reading and Interacting with Others
Module 4: Social Acceleration
- Video: Putting it all together to create extraordinary connections
- Reading: Scene from The Big Bang Theory: Penny's Wave of Affection for Sheldon
- Video: Building Trust
- Reading: [Optional] Emotional Acknowledgement
- Reading: [Optional] Reimagining the Office for Immensely Human Interactions
- Video: Personal Change is Difficult
- Reading: Change Resistance Reflection Instructions
- Video: Insights from Executive Guest Speaker: Emmanuel David
- Video: Giving Feedback
- Video: Insights from an Executive Guest Speaker: David Parent
- Video: Legacy
- Reading: Mr. Holland's Opus
- Video: Revisit Self-Assessment
- Reading: Self-Assessment - How Emotionally Intelligent Are You?
- Discussion Prompt: Revisit Self-Assessment
- Reading: 21-Day Plan Instructions
- Video: Happy Hour #4
- Video: Conclusion
- Video: Organizing your course reflections and insights you cannot afford to forget
- App Item: Week 4: Extraordinary Connections
- Reading: Post-Course Survey
- Reading: [Supplemental] Emotional Intelligence: Cultivating Immensely Human Interactions - MOVE Series
- Reading: Continue Learning with Cheri Alexander
Grading Policy
To pass this course, learners must achieve an overall grade of 80% or higher. Engagement with all course components is tracked to ensure completion of assignments and review of materials. The course grade is based on three quizzes worth 10% each (30%), two gallery tool assignments worth 20% each, and a peer review assignment worth 30%.
William Russell Kelly Professor of Business Administration Professor of Management and Organizations
Intermediate Level
Some related experience required
